Policies & Terms | Tomlinson Energy Services

Terms & Conditions

These Terms & Conditions govern the provision of services by Tomlinson Energy Services. By engaging our expertise for EPCs, floorplans, or risk assessments, you agree to the following professional standards and requirements.

1. Service Provision & Accuracy

We strive for absolute precision in all Domestic Energy Performance Certificates (EPCs) and floorplans. Our assessments are conducted based on current UK regulations and the visible, accessible state of the property at the time of inspection.

2. Site Access & Safety

Clients must ensure safe and unobstructed access to all areas required for the inspection.
Legionella risk assessments require access to water systems and storage tanks.
Failure to provide access may result in partial assessments or rescheduling fees.

3. Professional Liability

Tomlinson Energy Services maintains professional indemnity insurance. While our reports provide expert guidance for compliance and property sales, they do not constitute structural surveys or mechanical warranties.

Privacy Policy

At Tomlinson Energy Services, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you engage our services for Energy Performance Certificates (EPCs), floorplans, or risk assessments.

1. Information We Collect

To provide professional property services, we may collect information including your name, contact details (email and phone number), and property address. This data is essential for site visits and the generation of legal documentation.

2. How We Use Your Data

To perform property inspections and assessments.
To register EPCs on national databases as required by UK law.
To communicate regarding appointment times and deliver final reports.
To ensure compliance with health and safety regulations for risk assessments.

3. Data Security and Sharing

We do not sell or share your data with third parties for marketing purposes. Your information is shared only with relevant accreditation bodies (e.g., for EPC lodging) and is stored securely following standard UK data protection practices.

4. Your Rights

You have the right to request access to the personal information we hold about you or ask for its deletion. For any privacy-related enquiries, please contact us at info@tomlinsonenergy.uk.